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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evan Markinson

February 15, 2023

1  out of  5 rating by Evan Markinson
"The worst experience I have ever witnessed with an insurance company. Unprofessional and highly unresponsive. 1) incorrectly entered my driver's license which made my 6 month premium $1,600. 2) raised my 6 month premium after two months of payments to $2,500 with no notice. 3) very slow to respond and said the issue may resolve in 2 months and to follow up then."
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Lisa Beyer

January 17, 2020

5  out of  5 rating by Lisa Beyer
"Jay Lowe is the very best! I have had a handful of State Farm agents in my lifetime and Jay is my favorite. First of all his staff is polite, responsive and professional and he has always been personally available as needed. Needless to say I would recommend his services to anyone who asked. Oh, and he is a kind and patient Christian which touches my heart! Our family is blessed to know him."
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Teresa Conatser

October 25, 2019

5  out of  5 rating by Teresa Conatser
"We consider it a privilege & blessings to have a Christian, Jay, as our State Farm agent."
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Ankur Patel

October 25, 2019

5  out of  5 rating by Ankur Patel
"Jay has been my agent for almost 5 years and I've really enjoyed working with him! He's nice, honest, VERY responsive and doesn't oversell me on coverage. He also has a great team and always takes my calls/emails and explains different options for home and auto coverage. I would HIGHLY recommend working with Jay!"
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August 11, 2019

5  out of  5 rating by J C
"Helpful poeple"
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Blue Ribbon

July 24, 2019

5  out of  5 rating by Blue Ribbon
"We have been with Jay Lowe and his crew for years. Every single time we need something they are so easy to deal with. Exceptional service and always pleasant to talk to. Jay and Michelle (whom I always deal with) always take care of our issues and needs flawlessly! Thank you Michelle!"
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Daniel & Danielle Pinkstock

September 27, 2018

5  out of  5 rating by Daniel & Danielle Pinkstock
"Needless to say, I dread any interaction with insurance companies - until meeting Jay. He and his team are remarkable to deal with. They do a great job of explaining complicated topics and making sure we are comfortable with our coverage. I've had several positive interactions with Jay and we are thrilled with his team. Thank you!"
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Angie Spinks

June 9, 2017

5  out of  5 rating by Angie Spinks
"I have been with Jay for my home and auto insurance since I was 17-years-old. I had an accident when I was 16 and he was the only agent who would insure me with a decent rate after that accident. 26 years later I am still with Jay. He is wonderful agent and after all these years, I definitely consider him a friend!"
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Shane Nelson

March 20, 2017

5  out of  5 rating by Shane Nelson
"For 27 years, Jay Lowe has taken care of my immediate and extended family. The service and personal attention Jay provides is priceless. No insurance agent or company is better. After 27 years, I consider him a friend or the family, and someone we can count on when things go bad. Jay, you are the best!"
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prasanna venkatesa saravanan selvaraj

August 17, 2016

5  out of  5 rating by prasanna venkatesa saravanan selvaraj
"To explain their service in few words, other agents and organizations should take a lesson from these folks. They really listen to their customers and provide them what is needed. Would definitely recommend this to my friends who know that getting a 5 star review from me is not so easy :)"
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Clarissa Angel

August 11, 2016

5  out of  5 rating by Clarissa Angel
"Love this office--they have fantastic customer service and are always willing to help answer the hundred questions I have. Great office!"
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James Aulbaugh

November 9, 2015

5  out of  5 rating by James Aulbaugh
"My family and I have been with Jay Lowe for Decades. He will work hard for you, get you the best coverage and price. If something, God forbid, ever does go wrong, he will be sure to get your claim handled quickly! If there is something in this world that you love and need insured, go with Jay."
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Chris Yarmer

October 18, 2015

5  out of  5 rating by Chris Yarmer
"I've been with State Farm for well over 15 years and couldn't be happier. It's due largely in part to Jay Lowe. He treats all his clients like we've been best friends forever and I know he has my back if I need help or have a question. I do shop around on occasion and have found slightly lower rates, but I come to my senses and realize that I could never leave State Farm because that means leaving Jay - ain't gonna happen!"
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Ricky Dewayne

August 26, 2015

5  out of  5 rating by Ricky Dewayne
"Jay actually cares and has your best interests at heart. I can call him anytime day or night and he is there for me - I know this is much more that just a business for him."
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Gary W Boyd

August 15, 2015

5  out of  5 rating by Gary W Boyd
"Jay has been our agent over 15 years, actually closer to 20. He has helped us structure our portfolio as we've gone through different phases. Jay has truly been a friend and wonderful advisor"
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jason danford

August 14, 2015

5  out of  5 rating by jason danford
"Jay is a great man not to mention an insurance agent. I have been doing business with him for almost 15 years and while we all have other options, I don't want to be just a number to someone else."
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West Baxter

August 12, 2015

5  out of  5 rating by West Baxter
"Jay Lowe is the most diligent agent I have ever dealt with; he has resolved many claims that I have had over the years, and gave me superior customer care. Also, he's very personal and he always remembers the last conversation we have had, even if it was months back. Good guy, solid insurance, what more can you ask for?!"
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Colby Oneal

August 10, 2015

5  out of  5 rating by Colby Oneal
"Great service!"
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Austin Bennett

August 8, 2015

5  out of  5 rating by Austin Bennett
"Jay is awesome! He takes great care of us!"
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Matt Shank

August 7, 2015

5  out of  5 rating by Matt Shank
"Jay Lowe has been my Insurance Agent for many years, whenever I have a question or concern no matter how trivial I know that I can call his office and they will do their best to get me an answer."
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Jeremy Hendrix

August 6, 2015

5  out of  5 rating by Jeremy Hendrix
"I dont really look into the details of the different policies I have, and to some that might seem crazy. But the reason I dont is for over 15 years I have known and trusted Jay Lowe to always do right by me and my family when it comes to our insurance. He is one of the most genuine people I have ever met and truly cares for people. You may be able to find a cheaper rate with another company, but You will never be able to find a better agent! Customer for Life!"
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Curtis Conatser

August 6, 2015

5  out of  5 rating by Curtis Conatser
"You can do your business and know that all is well. I know this man to be trustworthy. I believe in him and State Farm. No need to waste my time anywhere else. I always get great service. Keep up the good work. CC"
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Bill Wade

August 6, 2015

5  out of  5 rating by Bill Wade
"Finely, a honest insurance agent. It is great working with Jay and plan to continue for many years to come."
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Helen Dirla

August 5, 2015

5  out of  5 rating by Helen Dirla
"Jay Lowe has always been there whenever we needed him. He is the best."
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Elaine Wiant

August 5, 2015

5  out of  5 rating by Elaine Wiant
"Jay has been my all purpose insurance agent for about 30 years. He's great."